Shipping policy
Processing Times
All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. You will be notified by email if any significant delay occurs.
Shipping Rates & Delivery Times
We currently ship within the United Kingdom and selected international countries.
| Location | Estimated Delivery | Cost |
|---|---|---|
| UK Standard | 2–4 business days | £3.99 or Free over £50 |
| UK Express | 1–2 business days | £6.99 |
| Europe | 5–10 business days | £9.99 |
| Rest of World | 7–14 business days | £12.99–£19.99 |
Shipping costs are calculated at checkout.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number.
Customs, Duties & Taxes
We are not responsible for any customs or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
We are not liable for any products damaged or lost during shipping. If your order arrives damaged, please contact the shipping provider to file a claim. Keep all packaging and damaged items for evidence.
Contact Us
For any shipping-related questions, email us at contact@dasaluxe.com